"Good quality turf, delivered when promised despite a section of my road being closed when they made the first delivery attempt. The driver was friendly & helpful"
"Turf arrived on time and in excellent condition, it was very even and unrolled well which made laying it very easy. Bought the expensive turf and it was worth every penny. It may be worth selling the fertiliser as well since I had to go and buy some on the day. A very small point since the product and service are top class. I will buy from this company again when I need some more turf."
"Whay fantastic turf this has turned out to be. Great service,Very pleased and have already passed on details to other people.Will be buying more to replace another lawn soon."
"Ordered 315m2 of Rye Gold Turf for next day delivery, and chose an AM delivery. The positives and negatives are below. DELIVERY: Delivery arrived at 8:15am, as I requested an AM delivery. I was very pleased about this as I was worried this might turn up as late as 1pm (according to customer services this is stil lclassed as AM for some reason?) Delivery was made on 6 pallets - of which each one weighed about 1 ton per pallet. The driver could not get these off on his own, which meant me hopping on board to help push the loads. Not a massive problem but had this been a delivery for someone not as able, this would have resulted in a non delivery. The pallets were all wedged in on the truck. It took about 40 minutes to offload the turf TURF QUALITY: On the whole the quality is good. The grass is definately free of weeds, and has good growth. The annoying thing here is the 20 or so sods of turf I had 'been smuggled' into my order that were of sub standard quality, with either tatty edges that were falling away from the turf, or big holes missing from the middle resulting in 2 long starnds of turf rolled up to look like a roll. It was obvious to look at these that they were not useable, yet they were included when the pallet was packed. I over ordered to compensate for any measuring mistakes, and was left with 2 rolls of turf. Had I not overorderd I would have been about 12m short. This is a quality control issue that needs addressing when packing. Another annoyance was the difference in thickness of the turf. Some rolls were about 2 inches thick, were as others were about an inch, which means any preperation to the base prior to laying is negated by the difference in turf height.Watch out for this when laying! Im guessing this is due to the uneven land the turf is grown on which results in the cutting machine moving up and down when removing the turf?! After laying this over 2 days, and nearly breaking my back in the process, I must conclude that for the above negatives I am overall very happy with the results. The lawn looks great and would use this company again. I hope they take my constructive criticism onboard for future customers and address these minor problems"
"Absolutely superb in every respect. We ordered 35M2 but received extra in place of fertilizer, as it happened this was very much to our benfit. We ordered Rye Gold and the quality exeeded all expectation. The courier sevice was exemplary, we have very difficult access and the driver certainly went the extra mile. Communication has also been exceptional throughout. I would definately recommend this company without reservation."
"Online turf is brilliant i was amazaed at the affordable price and fast delivery, friendly service let alone the aftercare service. Turf was layed instantly on arrival and i now have a gorgeous lawn thank you very much. You have been highly recommended to others!! 10/10 guys ;-)"
"Great service and follow up care of newly laid turf by email. We are very pleased with the high quality of turf and after two weeks of being laid the lawn looks amazing. I would highly recommend buying from this company."
"Only one word needed "Perfect" Perfect experience from start to finish from ordering to my lovely lush lawn as it is today! Fantastic customer services,quality turf at very budget price,you don't get this quality at DIY stores !! I would recommend Thank you!"
"Great service. Was great being able to choose when turf would be delivered. The whole process was really easy, it came on time and looks great. Would recommend to anyone."
"The turf was of good quality and arrived on the date requested.It came with instructions and was east to lay.The price was good and service excellent."
"This company comes highly recommend from me, excellent turf looks great.. turned up on time excellent customer service to. I don't usually write reviews but think these guys deserved the effort.. If your shopping around I would stop looking give this company a go :)"
"To be honest, I was a little worried about buying turf online , but after reading the reviews, I bought 55msq of Rye Gold. It's been down for a week now and looks absolutely fantastic. Really healthy when it was delivered and looks even better now, even after such a short period of time. The delivery driver told me that he had just delivered a load to the garden centre up the road, which was selling at twice the price I paid ! I have to say that I am very pleased with the purchase. Certainly would buy again without any hesitation."
"I have to give you positive feedback. Grass was delivered in excellent condition and the quality was way above my expectations. I just pleased that I did not buy from a local supplier as their turf is nowhere near as good as the turf I received. After laying the grass it looks absolutely fabulous and the quality was evident right from the start. The turf matched up easily and I had on no occasion no bad pieces and just really thick grass. I can only praise this company highly. Great turf. Quality item. Excellent service. All in all what more could you ask for. I will definitely use this company again and will recommend it to all friends and family,"
"Great service! 5 stars!"
"Great service. Gorgous lawn, Value for money. Cannot praise enough."
"Brilliant service so glad I found them on line, would not hesitate to recommend them to anyone so pleased with the turf"
"Excellent service arrived early on my selected day for delivery. Great condition and went down really well! Would highly recommend! (Cheaper then other suppliers i got quotes fron as well)"
"Received rye turf early last Friday morning. Driver very helpful and cheerful. Laid same day. Excellent quality, even though some were thicker and heavier than others. But saying that it looks really good and it's been raining on and off also, so that helps a lot. Really impressed by the after care emails and the price was really competitive. Will definitely be recommending to family and friends. Been down since last Friday now and looking lovely. Thank you all."
"Paid for am delivery and as promised turf arrived 09:30hrs,perfect. The driver was excellent and helped with getting the 3 pallets in to the correct position. I went for the budget turf 144m2 to keep cost down a bit and I'm glad I did as it's fantastic quality. We laid it in 6 hours and have been watering as required and it looks like a high quality lawn already. Will definately use again and recommend to everyone."
"I ordered rye gold turf to be delivered last Friday - it came on time and in good condition, and I'm very happy with how it looks since I've laid it. It is really good quality, much much better than turf I've bought previously from a well known DIY chain! I also like the information emails I received afterwards with tips for looking after the lawn. Would definitely use this company again and will recommend."
"The quality and supply of the turf was first class this is the second time I have used the product and it remains the best both in terms of quality and service"
"Very happy! Turf arrived before 9 in the morning and once laid looked brilliant. Its taken really well am very pleased with everything from you guys. Thanks"
"Top quality turf. Excellent service. Ordered on Friday,delivered on Saturday."
"the delivery driver couldn't have been more helpful, he couldn't get the lorry right outside the house, so he parked up 100mtrs away. and used an electric hand pallet mover and brought the turf right to my doorstep. as for the turf, it arrived in healthy condition, ordered just 40 rolls of rye gold and had a few rolls left, and laid it swiftly and easily. it's been down 5 days now, and apart from a small repair using a small piece of spare turf due to my disobedient dog who thinks the new lawn is some sort of challenge for her digging skills, it is growing nicely and evenly. I would definitely recommend using this company for ordering turf. from it's ease of online ordering, to its choice of courier, to the actual quality of the turf, not forgetting the very good value for money."
"Great product delivered on time. I like receiveing post purchase emails of how to look after the new lown. Very helpfull. I will use you guys again! Thank you"
"great service and aftercare, great turf at a great price would highly recommend"
"Excellent would recommend this company to anyone wanting turf, the turf was delivered on a Thursday and laid on the Friday, its been four days now and tha grass is doing well. I have had emails every step of the way which is great and very helpful. Thank you fantastic customer care"
"Excellent turf - rye gold - which has taken well and is already growing. Thanks for that sneaky bag of fertilizer! Loving the after purchase emails I'm getting and waiting for the mowing prompt! Absolutely first rate service! Thanks."
"Absolutely delighted with the turf and the supportive follow ups by e mail. I would highly recommend you to others!"
"Great service. Arrived on time. Good quality turf. Thank you"
"Excellent, from the time I ordered through to delivery to laying the turf. The ordering process was easy and being able to select the delivery date was very useful. The delivery guy was great; drop the delivery on the drive. I do like the follow up emails. The turf is good quality and was easy the lay. Looks really good. We are really pleased with the results"
"The turf was really good quality for a good price! There was a problem with delivery as we only received 1 pallet and there should have been 2, but just as we called to ask where it was the delivery driver showed up! Very pleased with the service!"
"Turf arrived the morning after we placed the order. Access to our garden is across a gravel driveway but the delivery driver managed to leave the pallets in a convenient place. We've laid the turf & are absolutely delighted with it. Every roll (70) was in great condition & easy to lay. We would highly recommend Onlineturf for quality, good price and helpful service. The follow up emails have been particularly helpful."
"Great service from start to finished turf was delivered on time on the chosen day and was in excellent condition. Apart from a few rolls that where damaged on the ends. Once laid though you can see the quality a nice lush green also the follow up emails are a nice touch overall 5* service."
"Great turf, very fresh and laid really well. It's went down last Friday and is now thriving. Very fast next day service as promised although slight glitch with the carrier and it didn't arrive until 7.15 in the evening - too late to put down the same day, but no harm done. Would definitely use this company again."
"Very pleased,just laid my first lawn ever so the video helped me greatly,the turf was delivered very early on wed so ideal for laying that day,driver was brilliant as well as i asked him if he could take the pallet away when i took the turf off it and he said he'd pick it up after making his next delivery and thats exactly what he did. No pre turf fertilizer came with the turf but after 1 phone call it came the next day by 1st class post. Also as other posters have said,the follow up emails about when to cut/water are greatly appreciated Would recommend this firm for anyone who intends laying a new lawn"
"Fantastic. Excellent prices, simple website and turf arrived the following day. I love the follow up emails with helpful advice on how to lay the turf, aftercare tips and when to mow. Really exceptional service, would highly recommend. Looking forward to having a garden our kids can run around in rather than the mudpit it has been! Thanks"
"Very pleased with my new lawn. Turf was delivered in excellent condition and has taken well. Would definitely recommend, both based on quality of the product and customer service associated with it."
"Ordered turf last Monday! Was delivered Wednesday! Looks fantastic! Not a weed in site! It's already nearly knitted together! Would recommend this site to everyone!"
"The customer service from online turf has been great. Ordered on a Friday received on Tursday. Follow up emails are great. They give you a little extra so if something goes wrong your covered. Would highly recommend."
"Thanks for the great service and we are delighted with the quality of the turf and the top soil. Highly recommended and have given your details to a neighbour already."
"Turf arrived a day late but when arrived it was in great condition & was easy to lay - free fertilizer included with order.Found the website & advice easy to follow & nice to see a maintanance guide to follow for every month! Great price! Overall a happy customer! Thankyou,would recommend you to friends/family!"
"Excellent service and very good quality grass with competitive price. We can choose delivery date, great service. Thank you."
"All delivered as promised. Very competitive prices, good quality products and excellent website"
"Great service. Arrived bang on time. Only been down a few days but is looking OK. Was a nice day when I put it down and has rained ever since so hopefully this will help it bed in. I would highly recommend your service as I was recommended it by someone else. The after sales service is very good also. Many thanks"
"Great service and delivery. turf is very good quality and email advice on laying, watering and when to cut are most helpful. All round excellent."
"excellent turf - lovely wide pieces, much better than DIY stores and a fraction of the price. It looks beautiful laid really easily and was not at all yellow or dry when it arrived. I will be ordering a second lot for the back garden soon!"
"Ordering online was very easy and when I had reason to call for advice the staff were very helpful and polite. Delivery went smoothly and before I was even half done laying it I was impressed at how healthy and thick the grass was. Now, a few weeks later, its looking absolutely great - thick, healthy and completely free of weeds or anything else. I wouldn't hesitate to recommend you or indeed use your service again if I had the need. Thanks!"
"Great service, and great quality. Absolutely love the follow up advice emails. Great looking website as well. Would highly recommend over other companies."
"order ref MGP-3489-M96523 Hi, ordered turf from you and with in 24 hours it was delivered. Pallet line driver very helpful and left pallet of turf next to site. Great turf, all laid now and looking great. We are a caravan park and WE WILL BE USING YOUR GREAT SERVICE AGAIN. Thank you"
"To say i am pleased with my new lawn is an understatement,it looks superb,delivery was on the day i chose, the driver was very helpfull dropping the soil and turf as near as possible to my back garden,it was laid the same day,and now ten days later it is lush and green,Thanks to online turf,will definately recommend to all my friends,many thanks JK."
"Excellent turfing company. Couldn't fault this service at all.Super turf,excellent delivery,order 11.30 am and arrived the following day at about 11 in the morning.We ordered the golden rye turf and it was a superb quality,and looks very hard wearing.Definitely recommend this company to friends/family."
"Turf arrived as ordered, excellent quality. It's been down now for almost a fortnight and looks great. No signs of any weeds and ready for a mow. Thanks. Definately recommended."
"Absolutley fantastic product, I purchased the rye gold , delivery was right on time. Easy to lay and after about 3 weeks my young children are playing on it. The email updates were great and did answer any questions I may have. fantastic product amazing customer service would recommend to any one!!"
"Very pleased with my lawn, arrived on time with feed. The site was very helpful with advice on laying and maintaing the lawn, it looks beautiful. I would definately recommend this site to friends and family. many thanks"
"An EXCELLENT & PROMPT service. We are always wary of ordering on sites we are not familiar with but we would recommend online turf to everyone and already have recommended. Not ony was the price very reasonable but the turf could be delivered very soon after ordering. The garden looks great and not only are we impressed with the turf and service but the continued after care. Very impressed that after a few weeks we recieved instructions to now mow the lawn and care instructions."
"Excellent! Ordered the Rye Gold Turf and Topsoil, delivery time was as promised and the quality of turf and topsoil was 1st class. The gardeners who laid it for me said they had never worked with such perfect turf and topsoil. Highly recommended - Thank you."
"Fantastic Service - placed my order on 28th October and 26 hours later my new lawn was in place ready for watering - not bad considering I live on the south coast in Hove !!"
"great quality turf at great price, easy to lay and it looks great, thankyou"
"Was a bit hesitant at first ordering on line but took the risk and it was well worth it, I ordered the gold rye and laid it the same day..10 days later its lovley and green and really nice and fluffy!!! FANTASTIC service and delivery and follow up e mails...Would HIGHLY recommend."
"Good quality, greener than others around, couldn't notice a single weed, seems to be very strong so good for my family of 3. Very good deal, cut fresh and delivered on time. One more happy customer. Thank You."
"The turf arrived this afternoon. The quality is amazing and looks fab. All neighbours are already jealous!"
"Goof quality turf and fast efficient delivery on time. Would definitely buy again and recommend online turf."
"Ordered my turf and received it the following day. Fantastic service. Would definitely recommend."
"Good service, great turf, very happy 5 weeks on"
"Excellent service, turf delivered on-time as arranged. Excellent quality products and free advice available on-line. I would recommend to anyone."
"Delivery of my Ryegold turf was exactly as arranged. The quality and condition of the turf was very good making laying quite straightforward. I have no hesitation in recommending it."
"WE ARE VERY PLEASED WITH THE SLATE THAT WE ORDERED AND THE QUICK EFFICIENT SERVICE. MANY THANKS"
"Thank you for your follow up email - a refreshing change towards valued customer services! I ordered the Rye Gold turf it was delivered for AM and I laid it the same day, it looks fantastic and has taken really well. As a property developer I will definately be using your services again in the near future. Thanks again."
"thank you for moving my bags of slate & woodmulch on my driveway. i would not hesitate to purchase anything from your company again as your products are top class and also your customer service is second to none. once again thank you very much for an excellent service, and very helpful staff."
"Excellent service ordered on thursday arrived friday lunchtime - good quality turf no yellow bits and delivered by a nice young man what more could I have wanted! Will definitely use you again and recommend you to others - Many Thanks"
"We bought 240 m2 of rye gold last monday for delivery on Saturday as requested. It was laid by the end of Sunday and looks AMAZING, it is so much thicker and healthier and solid than I expected. It was as easy as laying carpet. It is now appearing to have grown with all the rain we have had already and is looking perky enough to cut, do I hold off or can I cut at about a week after laying?"
"Thank you so much for the fantastic turf, promptness of delivery and the mowing e-mail. From the moment we laid it, it has looked wonderful. It started growing almost immediately. It has turned a paved desert into a little oasis. We are thrilled!"
"We laid our turf (Rye Gold) on 26 July 2005 the day it was delivered. I'd like to say that Online Turf are good value for money and very helpful, and their customer care service is second to none. The quality of our turf is outstanding (it looks almost like a bowling green). We have recommended Online Turf to all our friends and family. Keep up the good work."
"Extremely impressed, not only with the turf, but after service was exeptional."
"I am very happy with the quality of the turf. I was informed about the time of delivery, it was a no hassel transaction. Thank you!!"
"Amazing service easily beating local suppliers on cost, quality and delivery. 18 hours max from order to delivery. Highly recommended."
"Turf arrived 7.30 AM this morning ontime is already laid. The Rye gold turf looks beautiful, I will send you a photo soon. Many thanks Dave"
"If you demand high quality, consistency, prompt service and appropriate advice all at a competetive price, look no further than Online Turf. The website is easy to navigate and full of valuable guidance. With just a few simple clicks I had all the information I needed to place my order. And NEXT DAY delivery !!!! What more can you ask for. improvement? How can you improve upon perfection ?!"