Reviews

"The gras was delivered with no trouble at all , I wasn't even there . The grass itself is brilliant !!! the aftercare from the company is fantastic with lots of advice . Brilliant value for money too !! WELL IMPRESED !!!"

"Ordered 315m2 of Rye Gold Turf for next day delivery, and chose an AM delivery. The positives and negatives are below. DELIVERY: Delivery arrived at 8:15am, as I requested an AM delivery. I was very pleased about this as I was worried this might turn up as late as 1pm (according to customer services this is stil lclassed as AM for some reason?) Delivery was made on 6 pallets - of which each one weighed about 1 ton per pallet. The driver could not get these off on his own, which meant me hopping on board to help push the loads. Not a massive problem but had this been a delivery for someone not as able, this would have resulted in a non delivery. The pallets were all wedged in on the truck. It took about 40 minutes to offload the turf TURF QUALITY: On the whole the quality is good. The grass is definately free of weeds, and has good growth. The annoying thing here is the 20 or so sods of turf I had 'been smuggled' into my order that were of sub standard quality, with either tatty edges that were falling away from the turf, or big holes missing from the middle resulting in 2 long starnds of turf rolled up to look like a roll. It was obvious to look at these that they were not useable, yet they were included when the pallet was packed. I over ordered to compensate for any measuring mistakes, and was left with 2 rolls of turf. Had I not overorderd I would have been about 12m short. This is a quality control issue that needs addressing when packing. Another annoyance was the difference in thickness of the turf. Some rolls were about 2 inches thick, were as others were about an inch, which means any preperation to the base prior to laying is negated by the difference in turf height.Watch out for this when laying! Im guessing this is due to the uneven land the turf is grown on which results in the cutting machine moving up and down when removing the turf?! After laying this over 2 days, and nearly breaking my back in the process, I must conclude that for the above negatives I am overall very happy with the results. The lawn looks great and would use this company again. I hope they take my constructive criticism onboard for future customers and address these minor problems"

"WOW!!!! I brought 100 m2 of Stadium Turf last Wednesday. Delivered Thursday before 1pm. Great deep soil base. Great rich colour. Really fresh and easy to lay. Weended up with a beautiful huge flat lawn. It's been watered a couple of times. Is taking well to its new home. i can't wait to cut it."

"From the first telephone call to the product being delivered excelent ,vey helpful people to deal with the turf was laid and it has taken very quick (plenty of water) and it looks good , quality excelent, A1"

"Pleased with the quality, delivered on time, and impressed with the follow up online tips and after sales service."

"Absolutely superb in every respect. We ordered 35M2 but received extra in place of fertilizer, as it happened this was very much to our benfit. We ordered Rye Gold and the quality exeeded all expectation. The courier sevice was exemplary, we have very difficult access and the driver certainly went the extra mile. Communication has also been exceptional throughout. I would definately recommend this company without reservation."

"Turf just delivered, and laid. I am extremely pleased with the quality of the product, and equally impressed with the price. My garden now looks awesome, and is hopefully the envy of all my neighbours! I would definitely recommend onlineturf.co.uk to anyone!"

"I brought some Turf from online turf a couple of weeks ago, it arrived as described with fertiliser and in good condition. The delivery driver a little rude and didnt want to move the pallet down my drive but I work in logistics and although palletways are cheap they not always the best in regards to customer service and not online turfs fault I came to them wanting a cheap product and the haulage needs to be from a cheap suppiler. I layed the turf the day after delivery and it has taken very well and has grown, i have mowed it and its growing again. I was a little bit apprehensive about using online turf as there are some bad review on the web but i think these are people who have not prepped the area correctly or have not layed the turf properly, for me the service from delivery and the aftercare e-mails have been excellent as has the product itself, i would recommend them to anyone and if i need to turf anywhere in my garden again i will be using them!"

"Great service, excellent value for money, very good quality turf, friendly and professional after sales service. Liked the wee reminder emails with tips and tricks around lawn maintenance. Next time I am buying turf, I know who to ask! And the lawn looks amazing! Thank you very much from Fife!"

"My wife and I are very happy with our new lawn! I have been very impressed by the quality of turf that was delivered. It looks great, is in good condition, no weeds or anything - it is thriving already after a week! The price was also the best we could find too, very reasonable. I recommend these turf suppliers to anyone. Well done, online turf, well done. Thank you!"

"Beautiful turf excellent service. Delivered on time well packaged fabulous quality have already recommended to all my family and friends. The after sales service and advice is great. 10/10"

"Excellent service start to finish and top quality turf and topsoil too. Also brilliant after-sales service with follow-up emails giving advice on watering, mowing etc Constantly recommending to family and friends. Top marks all round, well done!"

"Amazing turf. Really great, thick coverage with no weeds. Packaged well and delivery was fast. It has taken so well in the garden and looks amazing. Delighted with. Would certainly recommend or repeat purchase again. Top soil quality was great too. Better than local "large" chain stores and cheaper. Delighted. Thanks for everything."

"Very happy with the Turf and ease in laying the lawn, excellent delivery service very helpfull driver. Pity no complimentary fertiliser on the order but that is a minor detail. Excellent srevice and Quality of turf. would hope to use again in the future"

"Lawn looks great. Unfortunately delivery company let you down by not letting us know delivery time but all arrived on the correct day. Very impressed with quality and price. Grass quick to take (helped by rubbish August weather). The follow up service is excellent too. Will definately recommend to others. Well done."

"Couldn't get our turf locally because we only wanted a small amount and because of this local companies wanted to put a surcharge on.Found this company on line (no problem that we only wanted a small amount).Ordered it at 11am on monday had the free delivery at 10am on tuesday. had been looking around locally and can honestly say that the turf supplied was a lot better quality than anything we could get locally. follow up advice is excellent just waiting to be advised when to do our first mow ????"

"FANTASTIC company, so happy with our lawn. Excellent service from ordering to delivery. Price was extremely reasonable, we are down in the south west, Devon and it was still cheaper to order from these guys. We had the stadium turf, followed all the info and support that online turf sent to us and we now have a luscious, green lawn for our toddler to play on. I would recommend these to family and friends, we'll just about everyone really that wants a great lawn to compliment their home. Thanks online turf."

"Hi thanks so much for the painless delivery and ordering. Most of the turf was ok apart from the fact that some of the bails were different lengths and quite a few were broken and damaged. On a happier note the garden now looks great. Thanks so much. Happy customer"

"Ordered Monday/ delivered midday Tuesday and laid by midday Wednesday. Looks great Good condition on arrival Competitive price First class"

"Good turf.Exelent delivery service."

"I got my delivery for my turf and what a result perfect turf the delivery was on time as they told me and I'm very happy with my garden now its finished thanks again and I will recommend it to my mates and family…"

"turf is laid and cannot fault anything...absolutly fantastic..i orded staduim turf cannot fault...already recommend to family and friends."

"Exceptional and efficient service from start to finish as well as a superb after sales advice package - highly recomended!!"

"Great delivery. Booked for unspecified time and arrived about 2.15. Turf was a good quality and good value. Would definitely recommend!"

"We laid the lawn on Wednesday and looks beautiful turf is really good quality really greatful for feed back Back on how to look after the lawn early stages yet but would recommend this company my friends recommended them would give them 10 out of 10 excellent"

"After shopping Locally for turf with prices over £100 for 27sqm i came accross online turf. Have to say i was very impressed with about 90% of the turf (budget) beautifull deep green rolls. Although ten percent were torn or unevenly cut this was not an issue. I laid it with ease is starting to turn grow wonderfully! Brilliant delivery and customer support service. Would deffinatly use again!"

"Great service. Great grass. A couple of split rolls underneath on the pallet but all in all after a week a lovely looking lawn."

"Excellent service, quality turf. Highly recommend and will no doubt use their services again. Great for the money too, I have to add. Many thanks again."

"Many thanks for your e mail and advice, that is very thoughtfull and a credit to your company. I shall advise all of my friends and contacts about your excellent customer service. many thanks again. Regards Terry Berrett Trowbridge."

"We ordered the stadium turf for a Saturday delivery. It arrived around mid day so no problems there. Turf arrived stacked nicely on a pallet, no damage. Having never laid turf before I wasn't quIte sure what to expect, but the whole process was suprisingly easy. The turves were all good quality and uniform size, and easy to cut around the edges of the lawn area. Photo below was taken shortly after laying the turf, so doesn't do the finished product justice, but you can see that the turf is fresh and green. Emails with tips are a nice and useful touch which backs up the excellent service."

"Ordered the budget turf as the area to be covered was 20m2 and mixed with existing lawn. Delivery was carrier's first drop, so could lay turf on same day. Quality of turf is excellent even for budget. Service and follow-up 10/10. I would certainly use OnlineTurf again and recommend to everyone!"

"Lawn arrived as planned on day but didn't get call to warn me as I was away and son waited in, thankfully it came first thing and allowed my son to go out. I came back Saturday, was all nicely piled up. I then put the lawn out Sunday, I did buy the cheapest and a few rolls split or were thin but overall were fine. Glad didn't wait many more days as was just going off green. I've watered everyday since and cant believe how well its settled and growing, thanks v impressed. The price compared to so many sites is SO cheap. I've 2 dogs so not worth buying best but if hadn't I would have as still very cheap and very good sales, I rang re delivery and few days before and were very polite and easy. Didn't wait for ages on phone either. Also received an email week later re tips I didn't know and were very helpful thank you. Overall very pleased i'd def recommend you"

"Turf arrived on the day i requested around 9.30am, luckily it was raining, not too heavy, and the driver said i should lay it whilst the conditions were favouable. The turf was in excellent condition and it looked like a bowling green when i had laid it. Also excellent back up service, i received texts to let me know when to water and when the first cut would be. Would recommend Online Turf without any hesitation, Thanks for a wonderfull service."

"Great service , great price , and delivered on time . Plus our lawn now looks amazing . Very pleased and would definitely recommend ."

"Excellent service delivered on time.Many thanks"

"Wanted to say thank you for the great service. Easy to order, excellent delivery, great follow up with helpful tips and advice and the turf looks brilliant. Thank you."

"Just a quick note to say thank you for the turf. Good quality, delivered as promised and great communication. I will recommend you and will be ordering some more soon."

"So impressed with the service, delivery and quality of the turf, I brought the budget turf and the quality is exceptional, even the person who fitted it said it was better than some grade A turf he's laid in the past. Will definitely be recommending your company"

"Excellent company. We had the stadium turf which was delivered next day for free. The turf looks beautiful and really impressed with the update emails on how to care for your lawn and when you can mow the lawn for the first time. I would definitely recommend this company."

"Thank you - you are a wonderful service to deal with and will need to make a further purchase from you later in the year"

"Just wish to thank u for great service, fast delivery from order and helpful delivery driver. Excellent products . The garden looks a real treat. 5*. will return and recommend on . Cheers"

"Good quality turf we had the stadium and it looks lovely. The service is second to none never before have I received aftercare for a lawn which I find amazing.Would highly recommend to anyone 5* all the way"

"I was very pleased with the quality of the turf, and delivery. After sales is excellent. I would recommend to anyone"

"Really pleased with the turf. I read some of the other reviews online and must admit I was worried for a while - but I couldn't be more pleased. My experience has been completely different to some of tthe 2014 reviews I read elsewhere. The turf turned up the day after I ordered it, at the time I specified, and it looks green and lush. Its only been down a day, so I'm hoping it carries on looking just as healthy!"

"Very impressed with the service provided and the quality of turf. Ordered Thursday morning and was delivered next day free of charge! Top quality turf at a great price! Would definitely recommend, in fact I already have to a few of my neighbours. Thanks"

"Online turf is brilliant i was amazaed at the affordable price and fast delivery, friendly service let alone the aftercare service. Turf was layed instantly on arrival and i now have a gorgeous lawn thank you very much. You have been highly recommended to others!! 10/10 guys ;-)"

"fantastic service and great turf, can't believe how, quick the delivery was, how reasonably priced the turf was and how good it was when it came. I'm also loving my email tips. Thank you"

"Great service and follow up care of newly laid turf by email. We are very pleased with the high quality of turf and after two weeks of being laid the lawn looks amazing. I would highly recommend buying from this company."

"Ordered my turf on Tuesday got delivery Thursday excellent service,delivery driver rang me to say he would be with me shortly,really helpful bloke, would recommend this company to everyone,they email you to ask if your pleased and to tell you when to water it and when it will be ready for cutting top notch service"

"Needed a new lawn, the old grass was awful! New turf was delivered as expected, within 24 hours, and has taken nicely. Impressed with the product, the price, the delivery, and ultimately - the end result. Highly recommended."

"Only one word needed "Perfect" Perfect experience from start to finish from ordering to my lovely lush lawn as it is today! Fantastic customer services,quality turf at very budget price,you don't get this quality at DIY stores !! I would recommend Thank you!"

"Excellent service and quality budget turf. Incredible price including delivery - would definitely recommend in the future."

"Delivered as promised, on time and well wrapped. Turf great quality much better than the DIY store stuff i've normally bought. Great email reminders on lawn care. Very happy with our new football pitch!!"

"Thank-you for a prompt delivery arrived as described,laid turf same day and the results are fantastic even though it's only been down a week lush and green recommend your company to friends together with your follow up service regarding the product 10/10 in my book thank you again"

"So pleased with the turf, thank you very much, here's what it looks like."

"Ordered turf on Wednesday, was delivered to Dundee this morning and lawn was done by lunchtime. Delighted with product. Whole transaction has been so professional and so easy. Highly recommend this company wouldnt hesitate to use again in the future."

"Excellent quality turf delivered the next day. I put my turf down the day it was delivered, the quality was great, the delivery driver was helpful, and I made use of all of the tips provided by Online Turf after purchase. Very happy with the service I received, and the emails with tips on how to care for the lawn are great."

"Very good price compare to big DIY and garden centres. Quick and efficient service, turf arrive next day in good condition. Looks very good after 2 weeks, really loved the aftercare emails about how to care fir the turf. Would definitely recommend. Happy customer here."

"Thanks for great service will definitely use your services again. I received Next day delivery. Turfs are really good quality lovely and green and are doing well since being laid, although I didn't know what to expect having ordered the budget turf. Very impressed."

"Thanks very much - arrived on time and looking good. laid only four days ago so early days. great value and very efficient service, no hesitation in recommending."

"Fantastic turf, looks amazing, great quality and I love the after care emails, very pleased and I have already recommended you to lots of friends ! Thank you"

"We are so pleased with the quality of your turf. Only been down a week and it is already looking good great service and after care. Looking forward to the first mow yours sincerely sam crooks"

"An absolute incredible service from ordering to delivery and the after care follow up. The stadium turf we ordered was superb and looked a million dollars when laid. Emails explaining step by step what to do and when to do it, even telling you when to mow it. A First Class company that really care not only about their product they are selling but us the customer, which is very very rare these days. I cannot praise Online Turf enough and will recommend them to friends and family"

"The service of this company is great it delivers a good quality product on time, with emails to help you get the best out of your purchases"

"Really great turf you could tell it was freshly cut and it was full with no patchiness like I've seen in other turf. The driver was really friendly and it arrived at 9-30 after requesting a morning delivery he even gave some great advice about laying the turf looking after it and when to know its ready to cut. All in all I would definitely recommend this company I've even given there details to a neighbour whose also about to turf his garden and was impressed when he saw my turf"

"Great service, great Turf. It was laid the same day of delivery, we were really impressed with the quality & it's looking great already. The service was excellent & your follow up emails have been really useful. We have already recommended you to others. Thanks guys."

"Very happy with the service. Very surprised that the quality was so good at such a cheap prise. Many thanx"

"Cannot be more impressed! Used the budget turf purely because of price. Delivered next day with a friendly driver and in good condition. I had called the office and the staff member could not help me more. Rang to get me an ETA, very polite and professional. recommended to family and friends"

"Excellent product, excellent service and really appreciate the follow up emails and advice,"

"Fantastic service thankyou lawn is looking good never done this before but you guys made it easy."

"Ordered Tuesday lunch time arrived mid afternoon Wednesday a very good service, good qualiy turf in good condition easy to lay, tracked delivery, after service good 10/10 will recomend to friends"

"Originally I ordered a ton of the black top soil for new raised beds I was building, really good quality soil but turned out I needed 3 tons so ordered more. Every time delivery was next day exactly as ordered, the driver called me just beforehand so I could nip home from work to sign for the delivery. I thought I would buy my turf from them as the soil was so good so I bought the budget turf and it is really excellent quality and already within a week it is hard to tell it has only just been laid. If that's budget turf the goodstuffmust be fantastic! The follow up service has been great with reminders about when to warter the new turf and when to strat mowing it. Exceptional service, well one."

"Very pleased with the quality of the turf its only been 5 days since laying it and already looking great unfortunatly delivery vehicle had a break down and delivery arrived at 5.45 pm but as it was a nice day still managed to get it laid also no feed came with it but still it looks great no complaints"

"Excellent service from online Turf, ordered on a Sunday for Tuesday delivery, turf delivered at 0930 Tuesday morning. Turf was laid same day and after one week looks very good, lush and green, helped by showery weather, so not had to water it very much. Plenty of help from Company with regular e-mails giving after care advice. Would recommend this company and product to anyone."

"Thank you - the turf is fantastic and we managed to get it all down the day after delivery. Thankfully we've had a few good showers since then which is helping to bed it in."

"So glad that we purchased turf from yourselves. The quality is second to none and after a fortnight the lawn is looking amazing. Will definately purchase from you again and would highly recommend anyone else to. Thankyou"

"Really please with the service and quality of my lawn and topsoil. As a new starter to gardening I found these guys helpful and easy to use."

"Lovely thick springy grass!! No fuss to order and delivered nice and early for us to lay. Finishes the garden which now looks lovely. Thank you"

"Hi Folks, Just wanted to let you all know that our lawn is looking lush and better than it has ever looked in the few weeks since laying. You can't even tell it has just been put down - even the joins have grown in! I must admit, we have been a little lucky with the weather at this time of year (plenty of summer thunderstorms to get those roots growing), which also saved me a little time and money on my water bill. Good old British Summer! It's only a postage stamp size lawn, but it's the best one in the street now and I can't help but admire it every time I go out of the house! So, thank you for the quality turf, for the quick and well coordinated delivery and also the informative follow-up emails. So nice to see a company going the extra mile for it's customers. Keep it up folks."

"Excellent turf, delivered on time, laid down within 4 hours during the hot weather at the end of June and watered every night. Started looking healthy next day and after 2 weeks an excellent lawn of perfect green grass. Great follow up and information."

"Excellent service. Highly recommended."

"Excellent service turned up on time, superb quality grass, lush green colour,would highly recommend would not get better grass or service any where."

"Really, really wonderful communication, service and quality of product. Delivered on time and green al the way through. Cant fault anything and will be telling all my friends"

"Great service. Was great being able to choose when turf would be delivered. The whole process was really easy, it came on time and looks great. Would recommend to anyone."

"Very pleased with our new lawn will definitely recommend you guys to friends and family very fast delivery and very good quality turf thxs guys"

"Excellent service, delivered on time, great quality for a budget turf. Has rooted very quickly . Can't fault the whole service provided and the aftercare emails are a welcome and useful bonus. High recommended."

"I recommend this turf and excellent customer service and good delivery on time thanks again"

"I only wanted 20 sq mtrs and other companies I'd checked wanted £30 to deliver! I got stadium turf the next day, with free delivery and the guy who delivered it even gave me a few tips on how to lay it. it took about 1 1/2 hours to lay and although It's only been 5 days, the grass looks like it beginning to take root and is already lush looking. Very pleased and would recommend to anyone looking for quality turf"

"The turf was of good quality and arrived on the date requested.It came with instructions and was east to lay.The price was good and service excellent."

"Just a note to say that the soil arrived on schedule, as promised ... really good quality stuff and we're reet chuffed (even if we're a bit sore from moving it). The delivery driver was brilliant - can't speak highly enough of him -so you've got a good'un there. All in all, an impressive show."

"Great service, great turf."

"Here you have a company that know exactly how a customer want to be treated.we had an excellent service from start to finnish. Easy to place order online .informed of delivery date and time, delivery on time and very helpfull and the turf is the best Quality i have ever seen . Thank you really pleased.."

"Great turf! Top services! Go for it!"

"Thanks for the after care email its lovely to have some helpful advice as its the first time I've laid turf but feel very proud of my results. It was very easy to order, excellent service and extremely good price. I ordered the budget grass which looks thick and green after only 2 days. I would definitely recommend and use your company again."

"I ordered 40m2 of stadium turf for our garden. I opted for this turf as it is for our garden, more specifically, for our children to play on. The turf arrived and was easy to lay. Fabulous, lush green turn and weed-free as promised. We laid it 1week ago, following this sites guidelines, and today it is doing really well. It looks fantastic and I can't wait to get in the garden. i'm so happy, I have since ordered another 30m2. This site offered the best value and I'm happy to say, the quality has not suffered."

"I've been very impressed with online turf. The grass arrived in good condition and looks lovely now it's in place. I particularly liked the guidance on when and how to mow it - very good after sales service."

"This company comes highly recommend from me, excellent turf looks great.. turned up on time excellent customer service to. I don't usually write reviews but think these guys deserved the effort.. If your shopping around I would stop looking give this company a go :)"

"I am very happy that I bought the turf from this company I really recommend you can trust them.my garden looks beautiful.here is the picture after 3 weeks"

"Just a quick email to say how pleased I was with my recent order. The order system was very easy, and communication superb. Although we chose the budget turf, we are both pleased with the quality. Finally the delivery driver was great, giving me a phone call shortly before delivery. We would certainly use you again, and would recommend you to others. Thank you once again,"

"Good quality turf and easy to order online. Excellent after service. Only blip we had was down for morning delivery but came at 2.30pm. We just needed to nip to the shop for more coffee. Would definatley recommend."