Reviews

"Turf excellent delivery driver more than helpful excellent all round Many thanks"

"Great quality turf for an excellent price and fantastic after care."

"I couldn't be more pleased with my turf it is perfect, the service and helpful advice I recieved was excellent. the delivery driver was very very helpful. The follow up emails are so helpful too, yes you've guessed it, I'm delighted with everything. Will most certainly be recomending you. Thank you!!!"

"Excellent turf, excellent communications via email. Only one small niggle, on delivery, a knock on door would be useful to alert that turf had actually arrived. However turf looking good so all is good."

"Top quality turf. Excellent service. Ordered on Friday,delivered on Saturday."

"I ordered my turf delivery was prompt , good price and good quality , I ordered a second batch and they took my order with a promise to pay when I got home from work as I'd forgotten my wallet , they did , it was delivered the next morning , many firms need to take l leaf out online turf s book , people were helpful , friendly and knowledgeable , 10 /10 customer service , thank you I wil tell everyone and anyone who I hear needs turf , regards Franco"

"Excellent service and product. Faultless, will definately use again should the need arise."

"Love the emails that come at just the right time to tell me what to do next. I'm a consultant that specialises in customer relationship management, and I described your emails in a meeting today as an example of great customer service - giving me just the right information at the right time. Love it - thanks!! :-) Dan"

"Excellent quality turf with no weeds or yellow patches. I ordered 50 sqm and not a single one was damaged or cut wrong in any way. This is the second time I've ordered turf off On Line Turf, I'm really happy with the service that's provided."

"Very pleased, good communication & even better turf. Would recommend any time. AAA+++"

"Turf Online are an example to other online companies. They completely exceeded my expectations. I searched for a relatively small amount of turf and couldn't believe I would get it delivered for free the next day. The quality of the turf was excellent but what has impressed me the most is the email updates telling me what to expect and what to do and when. I can honest say I could not have asked for more. Thoroughly recommended and commended. Thank you."

"I ordered Stadium Turf and it's so luxurious [no weeds]. Service was excellent and very helpful 'on-line support'. Will definitely be ordering more!"

"ordered on the Monday and received on the Wednesday and the turf was great really good quality would definitely use again very good value like the updates"

"the delivery driver couldn't have been more helpful, he couldn't get the lorry right outside the house, so he parked up 100mtrs away. and used an electric hand pallet mover and brought the turf right to my doorstep. as for the turf, it arrived in healthy condition, ordered just 40 rolls of rye gold and had a few rolls left, and laid it swiftly and easily. it's been down 5 days now, and apart from a small repair using a small piece of spare turf due to my disobedient dog who thinks the new lawn is some sort of challenge for her digging skills, it is growing nicely and evenly. I would definitely recommend using this company for ordering turf. from it's ease of online ordering, to its choice of courier, to the actual quality of the turf, not forgetting the very good value for money."

"I bought some of the Stadium Turf which was what I considered to be a very good price. I was kept up to date with shipping, it arrived exactly on time and is excellent. Early days to see if it takes okay to the ground beneath but so far it looks fantastic. Easy to lay and lots of useful tips on looking after it. Very happy :)"

"Pleased with Delivery,the quality of the turf and the after sales tips on how to make sure it is a good quality lawn. Thank you."

"Great service. Great turf. Rained nearly every day so that made watering easy. Would have been better if delivery from courier was a loiter bit earlier than 4 pm. But it was cool at that time to lay. Keep up the good work. There is another order coming your way. So pleased. Thank you also for emails to tell me how to care for my new lawn. So crateful thank you .65 square ordered."

"Excellent service. Beautiful lawn after only a few days. Will definitely recommend"

"Ordered and delivered as Web site stated, all turf very good, been down one week and the lawn looks great, no weeds or dead bits, Very good"

"Ordered 14m2 on Wednesday 220814 over phone,office staff were really helpful. Arranged for delivery Friday am, was kept informed of whereabouts of turf by a tracking code. Turf delivered by 11am on a pallet, turf in great condition and came with free fertilizer. Delivery driver was excellent and brought turf almost to door on a small pallet truck as wagon could not get down narrow street. Would not hesitate to recommend this company and would certainly use again........briliant from start to finish........quality, price and service all 5 stars+"

"Awesome Turf delivered promptly. Got a bit more than i ordered and was very pleased with the product, its condition and all the help and advice given. We now have a lovely lawn. Many Thanks Guys/Gals."

"Last time we ordered turf from you, we were lead by price. Unfortunately we didn't order enough, and at short notice topped up with a few rolls from a big garden centre near us. Their turf was twice the price and nowhere near as nice - not only yellower in colour, but far less lush. So, having moved house, it made sense to use you again. I did do a price comparison, and again you were much cheaper than another site I looked at. I knew the quality would be good, and wasn't disappointed, and your emails with watering instructions etc have been useful. My only criticism is that I paid £10 for morning delivery and the turf arrived at 12.03pm. But the lawn is looking great."

"Luxury turf looks beautiful and quick shipping! Satisfied"

"Very happy with ordering process, delivery and quality of product. Driver was happy to place pallet close to the back garden, and there was an added bonus of fertiliser pellets when I came to unpack the turf. Five days after laying it already looks established...so pleased! I also like the follow-up email advice, an added bonus."

"Thankyou for the information i keep receiving from you as to when i need to water it or cut it .I have bought plenty of turf from a different supplier over the net for my customers gardens but i have never received any up date as to how or what stage i should be cutting it etc from my previous supplier this is good customer service you offer thanks Derek Hammond (JDH Services )"

"Delivered on time, plenty of online tracking to let me know where it was. Quality was excellent, and after 4 days already noticeably growing. At these prices I might not bother mowing it, and just get new turf each time... :-)"

"Great product delivered on time. I like receiveing post purchase emails of how to look after the new lown. Very helpfull. I will use you guys again! Thank you"

"I feel compelled to add a comment on our delivery of turf from you. We are thrilled to bits! Like others who have posted their feedback, we ordered late Tuesday evening and had our turf delivered early Thursday morning. The delivery driver was exceptional and please pass on our thanks to the couriers (Cobley Transport). We ordered bog standard turf and were absolutely delighted with the quality. No weeds, thick green grass which even Wembly would not be ashamed to have on their pitch. Thank you soooo much. I am already recommending you to our friends. With very kind regards, Jennifer"

"Great service, I ordered late Thursday and 80 m2 was delivered on the on lunch time abut later than it should have been... The quality of the stadium turf is excellent even in February a rich green with no patches of weed/moss or any yellow grass. Now for the coming weeks to see how well this takes to my soil with plenty of watering on the dry days. as this time of year brings plenty of rain :) Thanks guys"

"Excellent curstomer service!! Very easy to order, brilliant price, delivery as promised and helpful advice about caring for new lawn with follow up emails. The turf looks really good quality - lovely rich green colour - no patches, just lovely thick grass. I'd certainly recommend Online Turf and would definately use them again. Thank you!!"

"great service and aftercare, great turf at a great price would highly recommend"

"I just like to thank online turf for the good quality turf they delivered. Prompt delivery, excellent service both on the phone and delivery. Delivery driver gave us some good advice on laying turf and advised us that we hadn't ordered enough, he measured and told us how much to reorder. Really pleased with the after sales emails.COMES HIGHLY RECOMMENDED"

"Cant fault this company ; next day delivery, quality product and advice on getting the best result .... excellent customer service would recommend highly"

"excellent service, quick delivery and a lawn to be proud of, the follow up e-mails are a great help too, will definately recommend onlineturf to friends and family, many thanks"

"Excellent would recommend this company to anyone wanting turf, the turf was delivered on a Thursday and laid on the Friday, its been four days now and tha grass is doing well. I have had emails every step of the way which is great and very helpful. Thank you fantastic customer care"

"Really pleased with my new lawn. I ordered Tuesday afternoon and it was delivered on Thursday. Excellent service by the delivery man. I am very pleased with the after sales service."

"Excellent service, probably the best customer service I have had in years! I ordered my turf on the Wednesday, it arrived 1pm on Thursday and I had layed it by the evening. It looks lovely and apart from a couple of broken edges on the turf rolls which I expect is normal when you order turf in July after 2 weeks of sun and very little rain, the turfs were lovely and green with no weeds that I could see. What I am really impressed by is the aftercare emails advising me on watering and mowing. This is the first lawn I have ever layed and with their online videos and aftercare advice I feel that Online Turf have been there to help me at every step which is a level of service that is rare these days but very much appreciated, thank you. I would definately reccomend Online Turf to anyone. My children and I are very much looking forward to enjoying our new lawn. Thanks again, Frith"

"Very good service better turf than any local dealer and very happy with post care service"

"Great service, it was delivered on time. The quality of the turf is excellent , rich green with no existance of weed or any yellow grass or dry grass It was settled down so well. I had my first mowing and it looks amazing! I will defintely recommend!"

"Excellent service, good communications. I only ordered 15m2 as it was a small lawn but no size limit to order. Still watering lawn and it is a real lush green so far."

"Excellent turf. Very pleased."

"Ordered 54 square metres of Stadium turf on the Wednesday and it arrived 9:30am on the Thursday. Good quality grass and appears to be settling in nicely after following their laying and care instructions. Good site and good service."

"Excellent turf - rye gold - which has taken well and is already growing. Thanks for that sneaky bag of fertilizer! Loving the after purchase emails I'm getting and waiting for the mowing prompt! Absolutely first rate service! Thanks."

"Excellent quality turf weed free and fresh great follow up customer service"

"Fantastic company to do business with, product excellent and continuos update on how to look after the product. Quailty product.Thanks"

"What a great service I'm so pleased I found Onlineturf.co.uk. The stadium turf is amazing I can't believe how good it looks. After seeing it this weekend already one of my friends has ripped up his sorry lawn and order from onlineturf for next day delivery. And all my other friends kept saying how great it looks, the only problem is the other half of my gargen looks like it needs re turfing now as the stadium turf is so pristine and perfect. Thanks so much."

"Great price, excellent quality, reliable deliver, excellent after-care vie emails."

"Absolutely delighted with the turf and the supportive follow ups by e mail. I would highly recommend you to others!"

"Absolutely brilliant service from Online Turf. Laid the new lawn 7 days ago and it looks like it has taken almost perfectly. The only problem is approx 6 inches square that have gone brown and not rooted. Seems like a small price for a brand new lawn (particularly when we managed to choose the only hot, dry week so far this year it seems)! All the advice both before and after laying the lawn has been really useful and now just looking forward to our first mow over the weekend."

"What a great service provided and excellent after care follow up emails. hassle free and faultless delivery. i would not hesitate to recommend online turf to anyone wishing to order from them. i ordered the managers special and was very pleased with the turf. well established and looks great."

"The turf was delivered on time as requested, the delivery man put the pallet just where i asked. The qualiy of the turf is 1st class, and we now have a beautiful lawn, that is growing rapidly, with all the rain and sunshine we have had just lately. Thank You for a job well done online turf"

"Am really pleased with my new lawn,looking good even after only 5 days, service really good, driver very helpful can't fault anything"

"Very pleased with the Turf and the service received. The staff were very helpful when I called with a few questions. Turf is very good quality at a great price (we ordered Stadium Turf). Would definitely recommend this company. Thank you!"

"Ordered managers special turf on Wednesday evening for delivery Friday. Turf arrived on the Friday before 10am allowing me to lay it the same day. Good looking weed free turf. Excellent service."

"Great service. Arrived on time. Good quality turf. Thank you"

"Turf arrived on time and I got it laid on the same say. The bag of feed was an unexpected bonus. The driver was very helpful about getting the load over a high kerb. The turf itself looks good. I would recommend."

"Really pleased with the service from Online Turf and quality of the turf. Delivery was on time and really helpful driver. Turf has settled well and the follow up advice by e mail has been welcome and useful. I have recommended you to friends and neighbours!"

"i ordered my turf on wednesday it was delivererd the next day i was well pleased lovely turf i a made up wih the feed back of the suppliers emailing me with details of how to lay it and look after it thank you very much"

"Fantastic service all round and the quality of turf was great. good value too. The friendly delivery driver called me to say the turf had arrived which was really appreciated. He even opened the outer wrapping for me to save the turf sweating or drying out. I decided to order 10 more metres and the garden is now totally transformed! I would definately recommend this company, especially for people who have never laid turf before like me. The information given from the e-mails after delivery is really helpful, also useful tips on the company website. Simply excellent."

"Excellent service, ordered last tues morning and delivered at 11:30 on wed morning. We laid it on wed night, it looks really good, fresh and green. The emails we have received since buying with really good advice on the upkeep of our grass is a great idea. Never had with anyother company before. We will definitely use this company again and without hesitation, recommend to our family and friends."

"Great service, fast delivery and brilliant turf. Very pleased. Thank-you"

"I have never laid turf before and although I only had a small area, I wanted instant impact and to avoid those sad, dry old turf rolls that sit outside of the DIY shops. I looked at many online turf suppliers and am so pleased I chose Online Turf. I used the online guides for how to prepare the area and then started to unroll the turf. It was nice and green and thick (and bloody heavy!). A couple of the edges were a bit raggedy but the vast majority were beautifully cut. The turf has been down for nearly a week and I can already see where it is starting to knit together. There are a couple of patches that I will have to seed (my fault entirely) but the follow-up emails mean that I have much more confidence for looking after my lawn. It initially felt like I was paying a lot for delivery, but after seeing the price of turf in my local garden centre (and the poor quality), I think the price is actually very fair. I just wish I had more space to lay turf now because it looks so good!"

"Quick delivery .. Excellent product and fantastic communications .. couldn't ask for anything more!"

"Easy online ordering . Quality ,price and delivery spot on . The turf has been down a week and looks superb. Had one small query which was resolved speedily and without hesitation by the excellent customer service. i have more turf to lay and would have no hesitation in using or recommending them again..1st class!!!"

"super fantastic turf with super quick delivery,will defo be using again to finish the other half of my garden would not even consider another company as these cant be beat for quality,speed and price"

"Very pleased with the service. Good quality lawn and pleased with the emails to advise on aftercare. Will recommend."

"Quality product with quality service at the right price. Says it all really. Would definately reccomend. Only grumble, at least 10 rolls of my 150m2 were not fit for purpose. These rolls were damaged beyond repair and could not be used. Best quality top soil I have ever used, better than the rest."

"Excellent service, fast delivery, quality turf, would recommend, thank you"

"Excellent, from the time I ordered through to delivery to laying the turf. The ordering process was easy and being able to select the delivery date was very useful. The delivery guy was great; drop the delivery on the drive. I do like the follow up emails. The turf is good quality and was easy the lay. Looks really good. We are really pleased with the results"

"Brilliant service. Very impressed with the after care emails. I would definitely recommend."

"Great service from start to finish, cannot be faulted! Turf has been down for over a week now and is thick, lush and thriving. Would highly recommend."

"Excellent Turf, I brought 60 stadium turfs and 1 bag top soil for lawn. Only 3 rolls out of the 60 were slightly damaged ( torn). Could still use them to do the uneven edges. I should have brought 2 bags of Top soil. I had to buy extra 21 bags of topsoil ( 35ltr per bag) from home base. The grass is dark green and quickly takes root. They look great in 2 days of watering. Many Thanks."

"Very pleased quick delivery"

"The turf was really good quality for a good price! There was a problem with delivery as we only received 1 pallet and there should have been 2, but just as we called to ask where it was the delivery driver showed up! Very pleased with the service!"

"very happy with the service and quality of the turf so far - hopefully it will stay nice and green for long time"

"One word... EXCELLENT! I always have reservations about purchasing turf online but I was amazed at how good this turf was and how good the level of surface has been. Ordered and purchased the turf online and it was delivered by 4pm the next day (very nice delivery driver too). There was not one yellow patch and no sign of any weed. Am very impressed by the email updates of what to do and when. Most helpful. The grass is now looking green and healthy, has rooted ncely and I've had lots of good comments - will certainly be using again and recommending to others. Now I have great looking front garden (and a happy wife!) Thank you."

"Excellent service, promised and delivered on time, quality turf, would and will recommend. Thanks Marcin"

"Turf arrived the morning after we placed the order. Access to our garden is across a gravel driveway but the delivery driver managed to leave the pallets in a convenient place. We've laid the turf & are absolutely delighted with it. Every roll (70) was in great condition & easy to lay. We would highly recommend Onlineturf for quality, good price and helpful service. The follow up emails have been particularly helpful."

"Great service from start to finished turf was delivered on time on the chosen day and was in excellent condition. Apart from a few rolls that where damaged on the ends. Once laid though you can see the quality a nice lush green also the follow up emails are a nice touch overall 5* service."

"Quality grass at a competitve price with very quick delivery. I was most impressed by the order and tracking process. I would use this company again and will certainly recommend to others. Great value for money."

"After recieving my turf last week and laid it..the stadium turf came in great condition and now a week on it is growing well!! The greeness of the grass is great and top quality would recommend them to anyone looking for new turf!! I would use again"

"Absolutly perfect service 10 out 10 for delivery, the turf is spot on, and the email updates on how and when to lay, water and mow are a great help thanks very much."

"Delivery came first thing, which was a bonus as I did not book any particular time. I laid the turf the same day it looks very good and quite lush, much better than other turf I have laid. My only complaint, and it's not a big problem, is that some of the turfs were very ragged at the ends so that bit had to be cut off and discarded. But on the whole a good service and product, looking forward to being able to walk on it."

"Excellent service, cant fault the turf, goes down a treat, I'm no expert. got a bag of fertilizer with second lot. Both lots of turf have takn very well, wil reccomend to all my friends."

"Turf was deliverd on time by a really nice guy with a groovy forklift on the back of his wagon who places the turf and topsoil just where we needed it. They had included a few extra rolls for good measure and some fertilser pellets - the lawn was laid by the end of the day and our muddy mess of a garden transformed into Wimbledon centrecourt in hours. Their guide "how to lay turf" video was simple and easy to follow (I'd read a lot of frightening "How To " guides that went into crazy detail and just put you off bothering). The follow up emails we're reassuring and we've just given the lawn it's first mow. We have a wonderful new lawn for £220 - that looks as good as our neighbours who paid over a thousand for a company to do professionally. We're going on holiday with the change!"

"Saturday delivery very handy, delivery went well and was kept up to date, turf looks great down and growing well One small error someone put the fertilisler for th soil at the bottom of the pallet so only found it with 5 rolls to go"

"FANTASTIC PRODUCT AND SERVICE WILL DEFINATLY RECCOMMEND THIS COMPANY THANK YU GUYS R U AMAZIN"

"Excellent service, promised and delivered on time, quality turf, would and will recommend. Thanks Robbie"

"Great turf, very fresh and laid really well. It's went down last Friday and is now thriving. Very fast next day service as promised although slight glitch with the carrier and it didn't arrive until 7.15 in the evening - too late to put down the same day, but no harm done. Would definitely use this company again."

"Great product - I laid it almost a week ago now and the high quality of the turf makes the lawn look fabulous. Suspect it won't be long before the roots have taken hold into the top soil. Good delivery service too. Love the after-sales service with emails giving advice on how to care for the turf: a nice touch that sets the company apart from its competitors."

"Excellent turf, ordered one day delivered and laid the next. The turf is good quality with no weeds and very green. The after service with the tips is great. Looking forward to enjoying a nice lawn in the summer."

"Very pleased,just laid my first lawn ever so the video helped me greatly,the turf was delivered very early on wed so ideal for laying that day,driver was brilliant as well as i asked him if he could take the pallet away when i took the turf off it and he said he'd pick it up after making his next delivery and thats exactly what he did. No pre turf fertilizer came with the turf but after 1 phone call it came the next day by 1st class post. Also as other posters have said,the follow up emails about when to cut/water are greatly appreciated Would recommend this firm for anyone who intends laying a new lawn"

"Very pleased with the whole process, delivered the next day as arranged. Beautiful quality turf with no dead bits. Looking very lush already and only been down 4 days. Very pleased with the follow up emails with advice and tips. Thanks, I'd recommend to anyone."

"very good quality turf and fast delivery to scotland would recomend this company to anyone."

"Fantastic. Excellent prices, simple website and turf arrived the following day. I love the follow up emails with helpful advice on how to lay the turf, aftercare tips and when to mow. Really exceptional service, would highly recommend. Looking forward to having a garden our kids can run around in rather than the mudpit it has been! Thanks"

"Great product. Delivered when scheduled and moved to a convenient spot on the drive. Laid that day and no weeds, dry patches or yellow grass. There were a few rolls that had holes or were torn in the middle but these were used for filling in. Very impressed with the follow up emails confirming delivery was ok and reminding me to water the lawn and advice on after care eg don't walk on it until the first mow (which I will be reminded about via a further email) . So far some of the best customer service I've experienced in quite a while. I will be recommending online-turf to friends and family, not just for they're customer service but they're very competitive prices."

"Well turf laid and watering in progress, though night off as it's raining, looking good so far, just a case of wait and see now. Not sure if i should feed it yet? Fast delivery which was good, delivery guy very helpfull too, which makes a nice change from some!!"

"Absolutely BRILLIANT! Extrelemy high quality turf and easy to lay. The 'how to' video's were very helpful and easy to understand. Delivery driver was a lovely young man, very helpfula and cheerful. I have already recommended you to our friends. Thankyou so much onlineturf.co.uk."

"Excellent delivery and quality turf. Thank you very much!"

"Ordered 60m2 of Stadium Turf on Thursday for delivery on Saturday. It was unloaded and in my property by 0730, which gave me plenty of time to lay it that day - absolutely brilliant! The turf was very healthy indeed with no evidence of any weeds at all and after five days it appears to be growing well. The advice and guidance from the web site certainly helped in the preparation of my garden and the actual laying of the turf. My only criticism is that about half a dozen turfs each had a ragged end where it appeared that they hadn't been cut properly and led to part of those turfs been wasted."