Reviews

"We ordered 137square meters of Rye Gold. Ordering was easy and very efficient, confirmation email detailed all info. Delivery was very quick and arrived on time on 3 pallets, as per the emails from the transport guys, this part was excellent - several emails updating us on progress and arrival time etc. The first two pallets went down really well and greened up very quickly after a short shower. My only gripe is with the third pallet; the first half appeared to be a different batch to the previous- poorly harvested, some rolls were badly ripped, very thin in places and many just ripped or disintegrated and full of scrag - ends. The batch appeared a different colour and seemed to have been harvested a while ago, some rolls appeared to by dying. However, we persisted, patching here and there. The second half of the third pallet was as consistent as the first two pallets and went down easily. Now after a few days of sun and showers, our lawn is beginning to look like it should, even the poorer quality parts from the third pallet has greened up and is starting to look ok. On the whole, we are very pleased with our purchase- time will tell."

"Brilliant turf"

"An excellent service from start to finish everything went smoothly and we now have a beautiful lawn thank you"

"Couldn't ask for better service and product. Thank you"

"Top soil and turf were very nice, no lumps stones or weeds, went down very easy and seems to be rooti g well."

"To be quite honest it is what it is, I've had the lawn down nearly a month now and it looks as good as the Emirates out there, concerned at first as the courier only delivered half and the other half sat in the warehouse another 24 hour, but it has bonded well together, it is lush, got to keep it well watered, but just had it's first cut, and I am really pleased with the outcome, had only one part of a turf that died but had enough left to repair and all sorted, really pleased,"

"We were very pleased with the lawn. Two weeks after laying it looks very good. Recommended!"

"Great customer service. Fast and easy to order. Ordered 2x topsoil and 37metres of grass. Brilliant quality. Would recommend to anyone A****"

"Easy order process driver very helpful put pallet where i needed, layed same day growing nicely back up information from team very helpful no problems at all would definately use again."

"Excellent Service, good price. A couple of pieces seemed to have been stretched a bit, but all in all, good quality. I will definitely use again."

"Fantastic! Delivered in timeframe Excellent informative online resources for your instructions laid next day superb quality & beginning to root already. Easy to lay & join . We are very happy with the results I ordered too much as forgot to allow for shed space & left remainder outside & that too was whisked away"

"arrived on time and in great condition. easy to lay and looks great in kids play area. we made a great choice.will recomend and use again"

"Great turf came when said got 2 hour time slot,looking good straight away and you can tell the quality from the first roll you pick up."

"Brilliant service. The driver arrived at a reasonable time and left the pallet in the right place. The turf looks great, we are delighted!"

"Excellent help and advice when choosing which turf to go for cos didn't know which one to go for. Simple process of questions to determine which one would suit my garden best. Swift and efficient booking of order. Turf arrived following day. Very pleased with the quality of it. Thank you to your team for being so efficient and friendly"

"Perfect ! Really impressed with the service & quality of the grass ... would buy again but haven’t got any room 😍"

"Great website"

"Excellent customer service from start to finish. We would definitely recommend to family & friends."

"Excellent Quality arrived on time. laid really easily and growing nicely!!"

"Excellent service and product. Can't fault this company. Turf now laid and looks great. Might be awkward for some people getting rid of the pallet but I wouldn't let this put anyone off."

"Brilliant. Good description on line, easy to order, good choice of delivery dates and arrived on time. Delivery man very helpful. laid easy and looks wonderful and even a reminder as to when to do first cut. All Round Brilliance can and will recommend."

"So far so good, delivered in the timeframe i paid for, driver was very helpful. Laid within an hour of delivery , very easy to roll out. Garden after 5 days looks fantastic and has taken already. Unfortunately cant upload a picture on here or i would."

"I bought grass and topsoil on my order. Really easy process and very reasonable delivery costs (not like some other extortionate companies I tried). I did book delivery between 8am-1pm and it was delivered at 3.30pm but the rest of the service was outstanding. The e-mails telling you about the grass and when you can mow it were great. Excellent service - would highly recommend AAA+++"

"The budget turf and topsoil chose was delivered on time. Both were excellent quality. The topsoil appeared rich and dark and, therefore, full of nutrients. The turf was thick and closely matted and a breeze to lay. I particularly like the upkeep in communication between myself, the buyer, and Online Turf and am looking forward to receiving further advice on lawn care and when to cut. Thanks team. I’ll be back!!"

"Exceptional service from start to finish, turf arrived at the perfect time and the quality for price was quite outstanding, ordered a lot of turf from different companies over the years and I must say I will definitely be coming back to these guys."

"Good prompt delivery and easy to order. Some of the rolls were damaged but I over ordered which wasn't an issue. Turf has been down 6 days and is starting to route and getting established. Would recommend online turf."

"Turf was delivered on time and I was amazed by the quality of it for the price very good product would definitely recommend"

"Excellent quality. Easy website to order. Good follow up with reminders about maintenance."

"The grass looks very healthy after 5 days, even being planted on a dry, hot week (watering everyday, mind). Delivery was helpful and hassle free. Attentive aftercare service. Would definitely buy from online turf again"

"I only required a relatively small amount of Rye Turf so I wasn’t sure the supplier would be interested. But no; it was delivered on time and the turf was top quality....the follow up emails have been really helpful too.......I look forward to Onlineturf popping round to mow it in a couple of weeks!!"

""Delivered on time, quality is excellent. Laid the grass the same day, been down a week and looks fantastic. Would highly recommend Online Turf"."

"Great product good price and divered when I wanted I wanted thank you"

"Great service from ordering to delivery. The delivery driver could not have been any more helpful. All turfs in very good condition. Been down a week now in very hot weather so soaking every day, looks very healthy. very impressed."

"Topturf, delivered on time, looks great"

"Excellent support and service from the time the turfs were ordered through to the weekend following delivery. So much useful advice offered in laying and caring for the turfs. The turfs were exactly the right quality for our needs and a lot cheaper than our local supply options."

"Excellent service I bought budget but there is nothing budget about it it’s quality is outstanding just put it down and looks good"

"Happy overall. Delivery was on time and the communication was great. Good price and good quality. Although there were some rolls on the bottom of the pallet that had some rips and holes in them."

"Although I only need 12sq meters to replace a flower bed the price was still very competitive, deliver excellent short of carrying the rolls up the steps to the garden the driver couldn't have got it any closer. I know this isn't the time or weather for laying but my new lawn is green and nice and dense watering every other day and it looks great! I noted in the comments several people mentioned torn sections in the turf I had no such problem and wonder if people are yanking the rolls off the pallet in their enthusiasm to get it laid and aren't checking to see how it has been stacked on to the pallet as to keep it secured some of the rolls are on top of the tail of the roll below/beside, look before you lift and all will be fine."

"Fantastic service , kept me informed of delivery. Delivery was on time and great quality . What a difference to the garden."

"Very good product . delivery was good very pleased"

"Excellent service, delivered on time and looks great . Just wish it would rain.! Would recommend."

"According to the Site Foreman, all went well."

"Very pleased with the service and the product I received, delivery next day was kept informed of delivery instructions I went for the Budget and was well pleased with the quality of this and it’s looking lovely now and receive weekly updates for instructions and when to have its first cut. Shall be using again cannot fault the great service received from onlineturf.co.uk Well done All"

"Great communication through out. Turf not the best condition, like rips through it which made it tricky to lift but for the price it was expected. More than happy with it"

"Very impressed with the service and product. I would recommend both. We now have a rye gold lawn that looks terrific. Thank you."

"delivered as promised and its looking great really pleased."

"Excellent service from order to delivery. Ordered on Thursday evening delivered on Saturday morning, after receiving an email with estimate time for delivery and phone call from driver when 30 mins away. Lawn was easy to lay and looks beautiful very pleased with the product. I would definitely recommend."

"Arrived next day as promised very good quality I had toured the DIY stores before ordering and found them of poor quality Resulting in my on line order the grass was laid same day looks great even had the neighbors asking where I got it Would highly recommend"

"Excellent service would highly recommend"

"Easy to order and up front on price unlike many others. Delivered to schedule and drive placed the pallet S close as possible. Grass went down within 4 hours and a week later is thriving. Like the on going messages about watering and mowing."

"Quality grass. Would recommend. Delivered next day as promised . Was layed the same day and the next day was the hottest day of the year so far and it withstood that and 5 days later still looking very good"

"Exyremely happy with qualiry if product, price and service.We opted for all day delivery time and received a phone call to inform us that delivery was on the way.I would recommend this company without hesitation."

"Great quality. Very helpful driver!"

"Excellent service , quality product"

"Service was really good, however some of the top rolls of the pallets where a little dry. 3 rolls went yellow the first day down, even with loads of water. They are a little miss shaped but I can live with that, in time you wont see the joins,"

"Brilliant quality and quick delivery."

"Really quick and professional service. Highly recommended."

"Really pleased. Healthyturf in great condition. Looks fabulous. Delivery on time. Great experience. Would definitely use again."

"Good service and I like the after sales care with follow up emails informing me when to cut etc. 1 or 2 torn rolls but were still able to use."

"Good quality, delivery on time, very pleased."

"Delivered on time and as ordered. That was a few weeks ago; the grass now seems to have taken and is doing well. Other than that ... it's green and grassy without any weeds."

"A"

"Very pleased, all the reviews I read were right, I upgraded the stadium grass when ordering for a very small fee. Delivery perfect on the day requested, I’m no expert but my guys I had to lay it said it was very good quality and they couldn’t supply at the price paid. Only down for a few days so plenty of evening watering and not cut yet, but certainly growing and looking good."

"First class grass and service, many thanks"

"As far as I can tell the product is fine but the delivery was disappointing. Despite having paid for a specified morning delivery the local distributor did not seem aware of this and the turf did not arrive until late in the day. Fortunately I was present as the pallet trolley used would not work on a gravel drive."

"Ordered 56 sq m of Rye Gold Turf and 2x bags of Topsoil to replace old weed infested turf. Delivery arrived on time, and we got to work on the garden the very next day. Topsoil was very good quality, and apart from a few torn rolls of turf they were mostly all fine and were easy to lay. We were given handy aftercare emails which we followed and 3 weeks on the turf has had its first mow.! The grass looks fantastic, a wonderful green. We are very pleased with the overall experience and would recommend Online Turf."

"Overall I am very pleased with the service. The grass was delivered early in the day and was easy to lay. Out of 48 rolls there were 2 that were slightly damaged , but not beyond use. After 3 weeks, the lawn is looking good and apart from a patch or two that seem to be lagging behind ,is growing well. I would definitely use this company again."

"Superb. Grass growing nicely, just waiting for first cut. Been down a week now. Had some really nice comments from passers by so it must look good, I would be biased anyway. Will defo use again and also recommend if I'm asked where it came from."

"Simple, straightforward online ordering process. Next day delivery with excellent delivery communications. arrived in excellent condition and very easy to lay. Looking good after 1 week. Would thoroughly recommend."

"Ordered Monday, delivered Wednesday. Great condition and is green and growing within a week. Brilliant service."

"Best quality!!!"

"Excellent service and product."

"delivered when they said it would be good quality and it looks good after only 1 week"

"Lovely, went down really well, lovely and green, just gave it the first cut just brilliant, thank you"

"Delivered and laid within 30hours of ordering, email information about delivery excellent, and follow up emails very useful. Can't wish for better service, A big Thank You"

"Great product, much cheaper than any other I found! would recommend 100%. Aftercare emails were very useful informing when to cut etc..."

"Being an absolute novice, needed to fill circles and help given by an excellent delivery man was invaluable. I had to patchwork, getting better with each circle!! The grass has taken well and my efforts, with your product and delivery mans advice , have made me a highly satisfied customer - thank you."

"Only been down a week but looking good up to now. Delivery & customer service very good"

"Speedy delivery excellent service amazing quality grass we’ll definitely be using again and recommend to everyone"

"Excellent from start to finish, all in top condition, went down a treat and knitted very quickly. Can't recommend highly enough."

"Outstanding. Every roll arrived in perfect condition. Fast delivery and great service. I will would highly recommend this supplier."

"Good"

"Flawless process. Grass is growing very well (despite dog trying to dig it up!)."

"The grass is good and went down well so no issues there. 3 stars as we paid extra for an afternoon delivery slot and it arrived at 9:30am which wasn't very useful. The delivery driver was helpful though."

"Great, fast and good quality service, delivery on time and grass and topsoil were excellent and looking great. Definitely will be using onlineTurf again."

"Fantastic all round service - easy ordering, fast efficient delivery, very good quality, easy to lay and good value for money. Would highly recommend."

"Such great service! I was kept fully informed of order progress, arrived as promised. Turf was of good quality and the 'how to ' advice section was very helpful. Price was also great. I can't recommend this company enough; there is a real commitment to providing customer service."

"Excellent product in top condition. Growing fast because of the rain! I couldn't lay it all in 1 day and when I came back to it 2 days later, those rolls I hadn't laid had started to yellow. Within 2 days, they are as green as the rest and blended perfectly. Very satisfied thank you. The bunny is thrilled."

"Great service. grass and soil arrived on time and was amazing quality. Thanks to OnlineTurf my garden has been transformed."

"A superb quality product. With very easy online ordering, fast delivery on the agreed day and the delivery driver couldn't have been more helpful. The turfs has been down for 7 days now an has been watered regularly between the torrential downpours of rain and looks good. Looking forward to a lawn to be proud of. Great Company, Great Service and would definitely recommend."

""Extremely efficient delivery service from Pallet Line. Arrived on time, but some turfs a little yellowish and torn which was not expected. Laid within two hours of delivery. Been down just over a week and seems to have started to grow. The continuous rainfall this week means watering has not been a problem to ensure hydration which has probably assisted the growth. Only time will tell!""

"The grass arrived on time and was in good condition. The off loading was quick and in a pallet, which made it easier to place and store safely."

"Amazing service before and after , love the Rye Gold turf , in 2 week it is very green , thick and healthy"

"Great, a couple of rolls had some minor damage - but that can only be expected with such volumes. My garden is currently looking like Anfield."

"Arrived on time. Largely in good condition, a few tears here and there but nothing terrible. Very easy to lay. Been a week and seems to have settled well and is starting to grow. The immense amount of rain this week means I've had no problem keeping it hydrated which has probably helped. Overall, very happy with the purchase"

"Delivered on time, driver very helpful, the lawn has been down for a week and despite the amount of rain it all looks great. would certainly recommend."

"Nice product, easy, and came in fast"

"A superb quality product. Very easy online ordering, delivery was speedy and the delivery driver couldn't have been more helpful. The turv is top quality and is already rooting itself down. Would highly recommend using this company. I will be back to buy more when I can convince my husband that we need to do the front garden!"

"Excellent service from start to finish, delivery driver couldn't have been more helpful, I 'm a 64 year old woman and I laid the turf myself, was worried it wouldn't grow, but two weeks later I've got a lovely lawn, then a follow up email to guide me on first cutting, I would recommend this company to anyone, from novice, like myself to expert gardener, thank you for making it so easy."

"Although some of the bottom rolls were damaged the lawn looks great & the emails following advising me when to cut are great. Great service & a great product would recommend to anybody who needs a new lawn."