Reviews

"Excellent service and easy to order, grass been down 2 weeks now and is growing lovely highly recommend."

"I ordered 52 sqm and I was able to arrange a quick delivery. The day before delivery was due, I added an extra 8 sqm to the order. The customer service allowing me to do this at such short notice was very good. I’m generally not someone that reviews good or bad but in this case I wanted to add my comments. I ordered the grass for an AM slot, unfortunately it didn’t arrive before 1pm as agreed. I spoke to customer services twice that day but the turf didn’t arrive. Most reviews are when things either go great or terribly, in my case online turf seemed great but an issue with delivery company led to the delay, hence a mixed experience for me. The grass arrived mid morning the following day and was still of a very high quality. I received an email explaining what happened, with an apology. In this email I was also assured that any issues with the product they would assist me. In a nutshell, easy for companies to get good reviews when they do as expected, harder to get good reviews when things don’t go as planned. In my case they dealt with my issues promptly, professionally and had a plan if things didn’t work out with regards quality of the product. I would highly recommend this company."

"Wow what lovely green and full looking grass top quality my only complaint is that on delivery of lawn the whole pallet of turf was very dry so I had to give a good soaking before laying but all in all a fantastic company to buy from use online Turf you will not be disappointed"

"Excellent product and faultless service"

"Great service, great quality, friendly delivery. Great all round. Thanks."

"Really good quality, arrived on time no issues the driver was happy helpful. Very easy transaction. Would definitely recommend. Two weeks on and grass looks amazing"

"Completely wowed by the lawn we received and the brilliant service. Thank you so much, our garden now looks amazing. Wish I could put a photo on here. Will definitely be recommending you guys One very happy customer xx"

"Excellent service, arrived promptly and in good condition, even sent a couple of spare rolls. Good instructions on how to lay it on website followed by emails to keep you posted on next steps like mowing. Price also very competitive, even cheaper than our local suppliers. Would definitely recommend. Thank"

"Lovely, it arrived in good time and was laid straight away. Two weeks down the line, the joins are not visible anymore, it has bonded with the soil underneath and the grass is growing beautifully. Can't wait to mow it for the first time. I now have a lawn I can be proud of, thank you."

"Great service from start to finish great product thanks"

"Brilliant from start to finish. Couldn't be happier with the quality of the lawn and how fresh it was when it arrived. Really easy to install and cut for those tricky corners of the garden! Best thing about it is the thickness of, you get a good 1-2 inches of premium compost sitting underneath the strip of turf. Would recommend to anyone!"

"Excellent turf and is looking great, taken really well on soil and light clay base, also next day delivery, thumbs up"

"Brilliant! Not 1 tare in it and I had 45 rolls. would definitely use again!!"

"Excellent service from ordering to delivery, all 1st class, cant recommend highly enough. Glad I'm not on a water meter at the moment ☺️"

"As a gardener I saw a newly laid lawn next door to one of my customers and it looked really nice, I was due to to lay 14m2 so I asked the neighbour where he had got it from, online turf was his response and it was the stadium turf, I found it easy to order online and arrange delivery, when it arrived I new straight the way that it was decent quality no stones or tears in the lawn, after I had layed it, it already looked nice, I've left instructions for the customer regarding watering the grass and to be honest I'm looking forward to going back in a week times to see how it has took, so it's a big 👍up to online turf.... Gary"

"Absolutely perfect service and product, thank you"

"I have just completed my first cut and I am absolutely thrilled with my new lawn. The quality it excellent, lovely thick green grass and the service fantastic. The grass was in excellent condition when it arrived and arrived on the day specified in the morning. We laid the lawn pretty much as soon as it arrived and have watered it every day since. We’ve had a couple of incidents where our dog has got on the lawn and torn up a part 😫 but it patched back in well and has rooted fine. Just goes to show how the quality and hardiness of the grass. I’m so pleased with my new lawn, thank you!"

"Excellent service and after service delivered when they said lawn excellent quality 5 star"

"Great product and great service love it"

"Ordered Tuesday, delivered Thursday, laid same day and is going well. Even got an email to say they'll remind us when it needs its first mowing. Excellent service, very pleased with product."

"Ordered on Monday, arrived on Tuesday. Driver was very helpful and also took all the required precautions given the current situation, which was reassuring. Turh went down easily and a week later is looking good. Overall very pleased with the quality of the grass and the whole experience overall."

"Really helpful on the phone, delivered when agreed. Nice grass. The heat isn't helping g but not company,s fault"

"What can I say; Easy to order, great communications, prompt delivery and excellent grass. Would definitely recommend."

"Very helpful delivery, they used small pallet truck to bring grass & top soil close to back gate.. all appears good product delivered on time and good condition. Only down comment was website said I would only need one bag of top soil when I actually needed 2, so mad dash to get more delivered from local supplier"

"Perfect, delivered right on time and and excellent price - as always"

"Next day delivery and the lawn looks excellent down very impressed"

"The whole experience was excellent from ordering to delivery ,quality of lawn very good and communication on the progress alerts about aftercare were very welcome."

"A+website, A+ service, A+delivery time, A+ lawn. Everything was was just spot on delivered on my specific day early morning had 2 ripped lengths but hopefully they have taken and nit back together. laid the grass it was lovely and green so easy to lay. Been watering it on the evening around 7 clock. We have had a lot of hot weather and the grass has been stressed through the day I was worried its not of to take as it was burning in places. Had couple nights of rain and its now very green and growing really well. I googled "when to cut new turf" and that very same day online turf emailed me basically saying "we shall let you know when you should make your first cut" . I was very impressed with that! nice touch. Keep up the great work work guys A+ from me all the way best regards Mark.. 😊"

"I ordered on Tuesday and it was delivered early Thursday morning. Very nice and helpful driver and I'm very pleased with the grass. Also very reasonably priced."

"Easy to order and delivered on day booked. Will use again for next project."

"Very happy with customer service, ordered over the phone ( in spite of the pandemic situation) on the 19th May ... came on the 21st May, driver got lost, a phone call to myself sorted everything out. Lay the turf myself with online video, came out beautiful, would strongly recommend the Rye gold. Turf, will strongly recommend this company to others,. Very happy with purchase."

"Purchased the rye gold turf absolute top quality so pleased with it"

"From the ease of ordering to the quality of the grass and the soil I thank you so much . I just hope my amateur laying skills does your products justice . The turfs were green and lush and the soil was dark and completely free of any weeds or anything “ I mean not a speck “ and so far it looks awesome just what I wanted thanks again . Buy with complete confidence."

"Ordered 17 rolls of premium grass and tonne of soil. Very simple and easy ordering process, competitive price to. Delivered on time with plenty of delivery information."

"bought the budget turf excellent value will gladly fecommend this company"

"Ordered to be delivered on Wednesday 13 may at any time came at 1-30pm very friendly driver and very help full laid on the same day and have kept watering because of hot weather now got a lush green lawn just a little longer before fist cut its a great product and very please with the product and a good value product"

"On time and good delivery service, product was great but had about 5 damaged roles out of the 80 I purchased. Will buy again, just waiting for the out come now."

"Fantastic quick delivery and easy to lay. Been very hot since putting it down but watering every day and it looks great. Definitely recommend Online Turf."

"Excellent service, top quality, its been down 10 days and looks great. Delivery tracker was really helpful!! Highly recommended"

"Ordered a full pallet. Arrived when promised. Very nice delivery chap and very helpful. Great product. Great price and 100% recommended. Many thanks"

"Great service, lockdown or otherwise! Spoke to a very helpful and friendly salesperson and the order was placed in minutes. arrived exactly when it was expected and was very good quality. Was laid as soon as it arrived and with daily watering was well rooted in 2 weeks. Was already getting quite long so first light trim with the mower was at 2 weeks, so earlier than typical but it was definitely ready for it. Lawn looks lush and already well established at 2 weeks after laying. I don’t normally like automated emails but this company’s reminder emails on post-laying lawn care timed to arrive at specific intervals post delivery are a great idea. I would not hesitate to recommend this company. Good product, good service and reasonable price."

"Good quality. No weed. Good cut egdes . Delivery on pallet and wrapped well. Unlike other suppliers more local to me. I was not faced with a minimum order of 20/30 sq mtrs (which was double what i required). This is a bonus for people with small areas to turf. Would recommend to anyone. Back up emails also a nice touch with regard to watering and cutting."

"What a great experience buying from online turf was, approached initially to get top soil and realised I could get both at the same time, the goods came when requested, fantastic service from the office and kept informed all the time. The quality of the products delivered are first rate. I would highly recommend this very efficient friendly and helpful company to anyone. Thank you so much for your service."

"Brilliant Stadium turf, really thick, brilliant delivery on time, brilliant service 👌"

"Great service.. arrived within a few days, helpful driver, lovely lawn which is taking really well. Would definitely recommend."

"Arrived bang on time and lawn was top quality. Put down immediately and now watering regularly. Early days obviously but so far so good . Excellent service"

"Fast delivery & excellent grass quality. Very impressed would definitely use again & recommend ."

"Excellent service from ease of ordering to delivery. Grass looks good so far!"

"Absolutely first class. Really simple to order and delivery was really excellent, efficient and contact less. Loads of information on the website about laying. Quality of the grass was much better than expected and follow up emails also really useful. Would highly recommend this company to others- our neighbours are very jealous!"

"Good comms, turned up exactly when they said it would in excellent condition. Followed the prep and laying guides to the letter and after a week it is looking lush and is growing well."

"Great quality product. Delivered quickly. Highly recommend 👍🏻"

"Excellent reliable company and a great quality product. Pleasure to deal with. Highly recommend."

"Great service and delivery grass looks great wouldn’t hesitate to use again"

"Brilliant from start to finish, thank you."

"This is why online is taking over! Rather than going to B and Q and manually loading and lugging the grass all the way back here in the car, I googled and this was the first site that came up. Such a productive Google search it was 😂! The site is ace !! Detailed but easy enough to find exactly what type of turf you need and the amount ! Fast and clean delivery with all the rolls nicely packed and wrapped on a pallet! Finally the product itself (Rye gold turf) is of a superior quality!! Really took well, fast and is rich in colour!! I also received a courtesy email to tell me when the new turf should be ready for mowing and how to maintain it going forward! Such a great way of providing aftercare even though trading through online!! Your service and turf was so good that it has highlighted the bad quality of our existing lawn. We have cultivated the entire lawn using the Kayman c8 rotivator and we will be making a large order for more rye gold from yourselves! Thank you and keep up the good work!!!"

"Ok"

"Lovely. Turned up exactly when they said it would. The only thing was the sod was different thicknesses so it was hard to lay."

"Fantastic grass, easy to lay and the after service help has been great"

"Excellent quality, very good product and service"

"Orded a pallet of the rye gold at 10am, was delivered at 10am the following day, every roll was perfect, no bad rolls what so ever, delivery driver was spot on and got it as close to where it was going as possible, would highly recommend, and would definitely use again in future 👍🏼"

"Firstly, your website is fantastic and informative showing every step of the way from how to measure your lawn and the grass you require to match how it will be used in the garden. The whole ordering process is seamless, simple and quick. Just like the service we received. From order confirmation of our order, to advising delivery dates of when our lawn was due was 1st class service . It is rare these days to deal with such a professional company . The quality of the grass is fantastic and looks great - the garden is a total transformation. If you are thinking of using this company - deliberate no more you will not be disappointed. . Well done online turf - also a nice touch when we will receive a reminder for the 1st cut of the lawn!"

"This is some of the best grass I have seen, ordered Friday morning, arrived Saturday morning 9am, very pleased, rooting in nicely. Geoffrey"

"My order arrived on time, grass was excellent, and online turfs ace in the hole is there after service which is the best I’ve known, would definitely recommend to anyone."

"Easy to understand ordering system Very quick & efficient delivery great turf Great turf"

"i had the stadium turf, good quality and delivered on the day they said @ 9am giving me the full day to lay it, would definitely use again."

"arrived a day late. And 4 rolls was damaged. Transport issues I got told by palletways. The turf is really good. Excellent after care as well. Will use again."

"Easy to use web site ordered with ease exactly what I wanted and when I wanted it excellent service"

"Couldn't ask for better, ordered 1pm delivered next day 9am, great quality , once laid it took really well and the support is fantastic, wouldn't hesitate to recommend online turf as the service has been fantastic."

"Fantastic service. Delivered on time. Kept up to date with order and timings of delivery.grass was in great condition and has transformed our garden."

"Excellent service, arrived on time, fantastic quality and after care great ( told when ready for first cut ) ."

"Excellent grass and top soil,quick delivery times.Been laid for 7 days and growing lovely."

"Very simple and easy process; from ordering just the right amount, to a very helpful delivery driver who arrived within the allocated 2 hour time slot and used the pallet truck to deliver right to where it was needed! The lawn is settling nicely and I can't wait for the text/email reminding me when I can mow for the first time. I've even recommended to friends, it's that good!"

"Brilliant service, excellent lawn, many thanks!"

"Arrived on time. Pleasant delivery staff. Good quality put down immediately and it is looking good. Hopefully it will grow well. Thank you."

"Fantastic quality, delivered on time. Definitely recommend this company to others."

"Opted for family lawn and upgraded at check out for £5, booked a morning slot and arrived 0900, out of 45, three where good quality but torn, used them for the little awkward bits. Tbh was apprehensive about buying online but the overall quality is there. For laying watch the B@Q video if your doing it y9urself helped me alot."

"Excellent service and lovely fresh green grass. went down a dream and still looks great even through this hot weather, (plenty of watering). Will recommend to all."

"Excellent service, was a good quality and easy to lay. Would recommend to anyone."

"We ordered the grass on Thursday morning and it was delivered 24 hours later which we were really pleased about. The delivery driver was very friendly and helpful. The lawn looks great, and a week on it seems to have really taken. Customer service has also been good and they got back to me straight away about a small issue which has now been resolved. Great service all round."

"Really happy with this service. grass and top soil arrived on the morning of my chosen date. grass was well wrapped for transit and still damp and lush green. The top soil was almost black and easy to spread. laid front and back and growing well. Thanks for an all round pleasant experience the online turf team."

"Delivery arrived on time and grass was very lush with no weeds. Very pleased with service"

"1st class service & product. Ordered on a Tuesday for Friday PM delivery. Arrived in the morning so decided to lay the same day. Once laid looked great, now 5 days later it looks amazing. Delivery driver very helpful & polite. Would recommend to everyone. Top class all round!!"

"Delivered next day and on time.the quality of the grass was excellent. Fresh and lush. I wouldn't hesitate to recommend online Turf to anyone. Excellent service, excellent product. Well done you.!!!!"

"Very easy to order, arrived following morning and looked very well protected. Laid within 24 hours . The quality is great and the lawn looks really good."

"Excellent service. Good quality. Delivered on time. Would definitely use again."

"Excellent service and delivery great quality too coming along nicely thank you highly recommended"

"arrived on time, along with the extra topsoil we ordered. It has now been down almost a week and is starting to root in. We paid a little extra for the Rye Gold Turf, and it doesn’t appear to have weeds in. It also looks extremely lush compared to other neighbours who had grass laid at a similar time to us, so would definitely recommend!"

"No complaints at all. Fantastic service from start to finish. Delivery was well tracked and lots of communications along the way. Arrived in great condition and top quality. Looks fantastic and easy to lay - all cut nicely and in perfect condition. Go for it for ease of getting a lawn !"

"Excellent service and looking good after a week highly recommend"

"Very good service would highly recommend I will be using them again"

"Great service and quality, would recommend thus company."

"Fantastic service, helpful staff and delivery driver, Great quality with rich colour and very healthy, Larry Webb, Basingstoke."

"Excellent process throughout and top quality product at a great price. First class follow up emails regarding caring for lawn. Overall, would confidently say best shopping experience I’ve encountered and other companies could learn from Online Turf."

"Prompt delivery. Turves were in first-class condition and I was able to lay straight away. The Stadium turf has now rooted and I have given the first mowing. It looks superb. Would recommend this supplier. Keep up the high standard."

"Fast delivery great service. Laid grass straight away looks great. Laid easily. Thank you"

"Great product, arrived very quickly, it was well packed and the lawn was in first class condition. I will buying again later this year and this is where I will be buying from"

"Ordered top soil first week and then grass the second. Both orders arrived within two days, was in excellent condition and both delivery drivers were really helpful, would highly recommend, 5 stars from me."

"Delivered on time and laid the same day. It’s looking good so far, only minor thing delivery was turfs short but had plenty to do job."

"The grass came promptly on delivery date. The grass was good quality. I would recommend online turf."

""Great quality product. Great price. Service from start to finish great. You can track your order, delivery driver dropped it where I asked and was very polite and kept social distancing. Then follow up emails offering advice on keeping the condition of the lawn great."